FAQ

  • Do I need to register with UCS CAR RENTAL to book a Cab?

    No. You can use our service fully without registering with us. You just need to provide your details at the time of booking and we will register you automatically

  • When do I get the booking confirmation and the cab details?

    The booking is confirmed instantly. The cab details are sent subsequently 2 hours prior to travel time

  • What if the car shows up late?

    We try our best to ensure our partners reach our customers on time. But in case of delays, do call us and we will help you out by either providing an alternate vehicle or giving you a full refund.

  • Can I change my booking Details like Date,cab,time etc?

    Yes. You can change the date of booking till 2 days before the booked date free of charge.

  • How do I cancel my booking? What are the charges?

    You can cancel your booking anytime by calling at 9520-801-801. The cancellation charges are as follows: 48 hours before booked time: No Charge 24 - 48 hours before booked time: 50% of the advance amount 0 - 24 hours before booked time: 100% of the advance amount

  • What are the different modes of payment you support?

    We accept all major credit and debit cards. We also accept Cash Cards and Net Banking.

  • Can I buy for someone else using my credit/debit card?

    Yes definitely! You need to mention the card holder details for the card payment but you can enter anyone name for the car booking.

  • Is it safe to use my credit/debit card on your site? Do you store my card number and details?

    It is completely safe to use our site. We have partnered with Paykun for the payment gateway. Paykun provides a 128-bit SSL encryption technology compliant solution which is certified by VeriSign. We dont store any card details.

  • To Whom do I call in case of a query or a problem?

    Please call at 9520-801-801 for any help or contact us or mail us at support@UCScab.com